Last Updated: October 24, 2026

Introduction

American Dental Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Schedule an appointment
Fill out patient forms
Subscribe to our newsletter
Contact us via email, phone, or contact forms
Participate in surveys or promotions

This information may include:

Name, address, email address, and phone number
Date of birth and Social Security number (for insurance purposes)
Medical and dental history
Insurance information
Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system
Access times and pages viewed
Referring website addresses

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our dental services
Schedule and manage appointments
Process payments and insurance claims
Send appointment reminders and follow-up communications
Respond to your inquiries and provide customer support
Send text messages (SMS) about your appointments and care, and promotional messages, only if you have opted in
Send promotional communications (with your consent)
Comply with legal obligations

HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your Protected Health Information (PHI) in accordance with HIPAA requirements.

Your PHI will only be used or disclosed:

For treatment, payment, and healthcare operations
With your written authorization
As required by law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Healthcare providers involved in your care
Insurance companies for claims processing
Service providers who assist in our operations
Legal authorities when required by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and text message delivery providers, is permitted. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text Messaging (SMS) Program

If you opt in on our website forms, in our office, or by texting us, American Dental Group may send you text messages at the mobile number you provide. Opting in is optional and is never a condition of receiving dental care or of submitting a form.

Appointment & care messages: appointment confirmations, reminders, scheduling follow-ups, and responses to your requests.
Promotional messages: only if you separately opt in — occasional offers, specials, and practice news.
Frequency: message frequency varies.
Cost: message and data rates may apply.
Opt out: reply STOP to any message to unsubscribe at any time. You will receive one final message confirming your opt-out.
Help: reply HELP for help, or call (626) 337-7271.

We collect your mobile number and record of consent solely to operate this messaging program. We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages. See our SMS Terms & Conditions for full program details.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access your personal and health information
Request corrections to your information
Request restrictions on how your information is used
Receive a copy of your health records
File a complaint if you believe your privacy rights have been violated

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

We provide dental services to patients of all ages, including children. We collect information about minor patients with parental or guardian consent and in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

American Dental Group
436 N. Sunset Ave
West Covina, CA 91790
Phone: (626) 337-7271